Terms & Conditions

Last Updated: June 2026

1. Introduction

These Terms & Conditions ("Terms") govern your access to and use of the F&T Property Partners website, our services, and any related content. By accessing our website, submitting an enquiry, or engaging our services, you confirm that you accept these Terms and agree to comply with them.

If you do not agree to these Terms, you must not use our website or services. These Terms supplement any separate service agreements or contracts you may enter into with us.

2. About Us

F&T Property Partners is a London-based property investment and asset management company. We provide professional short-term rental management, property investment services, and related consultancy services. References to "we", "us", or "our" refer to F&T Property Partners.

3. Definitions

• "Website" means the website operated by F&T Property Partners at http://localhost/ft_property/public.
• "Services" means the property management, investment, consultancy, and related services offered by us.
• "User", "You", "Your" means any individual or entity accessing or using our Website or Services.
• "Content" means all text, images, graphics, videos, documents, and other materials published on our Website.

4. Use of Our Website

You agree to use our Website only for lawful purposes and in accordance with these Terms. You must not:

• Use our Website in any way that breaches any applicable local, national, or international law or regulation.
• Transmit, or procure the transmission of, any unsolicited or unauthorised advertising or promotional material (spam).
• Knowingly introduce viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material.
• Attempt to gain unauthorised access to our Website, the server on which it is stored, or any server, computer, or database connected to it.
• Use our Website to engage in any fraudulent or deceptive activity, including impersonating any person or entity.

We reserve the right to suspend or terminate your access to our Website if you breach these provisions.

5. Our Services

Our Services are provided subject to separate written service agreements, engagement letters, or contracts that will govern the specific terms, fees, deliverables, and obligations. These Terms do not constitute a service agreement and are not a substitute for a duly executed contract.

We reserve the right to refuse or decline any request for Services at our discretion. All Services are provided on a commercially reasonable efforts basis, and we do not guarantee specific outcomes, including but not limited to rental yields, property valuations, or investment returns.

6. Property Listings and Information

We endeavour to ensure that all property information displayed on our Website — including descriptions, images, floor plans, pricing, and availability — is accurate and up to date. However, we do not warrant the completeness, accuracy, or currency of any property information. Property details are provided by third parties (including landlords, developers, and agents) and may change without notice.

All property enquiries are subject to verification. We recommend that you conduct your own due diligence and seek independent professional advice before entering into any property transaction.

7. Bookings and Payments

Where we facilitate bookings for short-term rentals, property viewings, or other services through our Website, the following provisions apply:

• All bookings are subject to availability and our acceptance. A booking is confirmed only when we issue a written confirmation or acceptance notice.
• Prices are quoted in the currency displayed on our Website and are inclusive of applicable taxes unless otherwise stated.
• Payment terms, including deposits and final balances, will be communicated at the time of booking and must be paid in accordance with the agreed schedule.
• We use secure third-party payment processors for all financial transactions. We do not store full payment card details on our systems.
• Failure to make payment by the due date may result in cancellation of the booking.

8. Cancellation and Refunds

Cancellation policies vary depending on the specific property, service, or booking type. The applicable cancellation policy will be communicated to you at the time of booking and will form part of the booking terms. Unless otherwise stated:

• Cancellations made more than 14 days before check-in or service date: full refund less any non-refundable deposit.
• Cancellations made between 7 and 14 days before check-in or service date: 50% refund.
• Cancellations made less than 7 days before check-in or service date: no refund.
• We reserve the right to cancel any booking in exceptional circumstances, in which case a full refund will be provided.

9. Intellectual Property Rights

All intellectual property rights in our Website and Content — including but not limited to text, images, logos, graphics, videos, software, and databases — are owned by or licensed to F&T Property Partners. They are protected by copyright, trademark, and other intellectual property laws of the United Kingdom and international treaties.

You may view, download, and print pages from our Website for your personal, non-commercial use only. You must not:

• Republish, redistribute, or commercially exploit any Content without our prior written consent.
• Modify, adapt, or create derivative works based on our Content.
• Remove or alter any copyright, trademark, or other proprietary notices.

10. Limitation of Liability

To the maximum extent permitted by law, F&T Property Partners, its directors, employees, and agents shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Website or Services.
• Any loss of profits, business, revenue, goodwill, or anticipated savings.
• Any loss or corruption of data.
• Any loss arising from reliance on property information provided on our Website.

Our total aggregate liability to you for any claim arising under or in connection with these Terms shall not exceed the amount paid by you to us for the specific service giving rise to the claim, or £100, whichever is greater.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by applicable law.

11. Indemnification

You agree to indemnify and hold harmless F&T Property Partners, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

• Your breach of these Terms.
• Your misuse of our Website or Services.
• Your violation of any applicable law or the rights of any third party.

12. Privacy and Data Protection

Your use of our Website and Services is governed by our Privacy Policy, which explains how we collect, use, process, and protect your personal data. By using our Website and Services, you consent to the processing of your personal data as described in our Privacy Policy.

13. Complaints

We are committed to providing a high standard of service. If you have a complaint about any aspect of our Website or Services, please contact us in writing using the details in Section 16. We will acknowledge receipt of your complaint within 5 business days and aim to resolve it within 28 days. If we cannot resolve your complaint to your satisfaction, you may refer the matter to the Property Ombudsman or other relevant dispute resolution scheme.

14. Changes to These Terms

We reserve the right to modify, update, or replace these Terms at any time. Changes will be effective immediately upon posting on our Website. Your continued use of our Website or Services following any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.

15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes, claims, or proceedings arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Us

If you have any questions, comments, or requests regarding these Terms, please contact us:

• Email: info@ftpropertypartners.com
• Phone: +44 7782 228397
• Address: London, United Kingdom